East Coast Whimit Passes

East Coast Whimit Passes

EAST COAST WHIMIT PASSES

$20 from every sale donated to tree planting projects

Get unlimited, flexible travel on the East Coast portion of the Greyhound Australia network with an East Coast Whimit Travel Pass! With 12 months to begin your trip, you'll be able to travel anywhere between Melbourne and Cairns, in any direction, back and forth! You’ll have the freedom to do as much, go as far and be as adventurous as you want for as many days as your pass allows.

PLUS! Greyhound will donate $20 from every Whimit Pass sold in June to Landcare Australia's tree planting projects. That means 2 trees will be planted on your behalf to help protect local endangered species, including our iconic koalas!

EAST COAST WHIMIT BENEFITS

  • Unlimited travel: any route, any direction on Australia’s largest coach network (East Coast only) for as many days as your time allows.
  • Top-ups available: add extra days to your pass to go that little bit further down the road!
  • Best value for money: spend your precious pennies on having a good time, not worrying how you’re going to get there.
  • Customisable: create your own pass and choose the exact number of days you need.
  • Less planning, more travelling: daily departures means we’re always ready to take you to your next destination!
  • Staying connected: free WiFi* and in-seat USB chargers on all our coaches.
  • Online booking management: just jump into your account and reserve a seat for your next trip.
  • Go further, see more: travel on Australia's largest coach network and see all of those hidden gems off the beaten track.
  • One ticket: keep it simple and don’t be weighed down. It’s the hassle-free option!

EAST COAST WHIMIT PASSES

FREQUENTLY ASKED QUESTIONS

How do I book a trip with a Greyhound travel pass?

You can manage your pass and add trips through My Greyhound account, or by entering your booking number and PIN on the Manage Booking page. Just type your origin, destination and date into the availability search and choose the trip that works for you!

What amenities can I expect on the bus?

Our buses come with free WiFi*, USB chargers, air-conditioning, reclining leather seats, and a restroom.

*Please note: WiFi connectivity is only available on East Coast services and in Telstra coverage areas.

What is my booking number and PIN?

If you purchased before 24 June 2024, you received a PIN number to edit your Ticket, Pass or Package details on our website. The PIN number is no longer required, please use your email address to access your Ticket, Pass or Package details on our website.

How do I get a refund for my travel pass?

Once you have commenced travel on a pass there is no refund available. If you have made the purchase and decide you no longer need it before you have made any trips, we can arrange a refund, less a 10% cancellation fee.

How do I change booked trips on my travel pass?

You can do this at any time online in your My Greyhound account if you have an one set up, or by visiting Manage Booking and entering your booking number and PIN. Online changes can be made up to 1 hour prior to departure. You can change or delete trips, or add new ones, as many times as you like. To change your booking via our Call Centre up to 15 minutes prior to departure, please call 1300 473 946.

What do I need to show the driver when I board the coach?

Once you have added your trips to your pass, simply show the driver your booking number when it’s time to board the coach (no need to print anything out - your phone is fine!). Make sure to have some photo ID handy in case you are asked to present it.

What happens if I don’t turn up for a trip booked on my travel pass?

If you are travelling on any of our Whimit Travel Passes, you will be able to re-book the trip, however you won’t receive any additional days.

If you are travelling on any of our Commuter Passes, you will forfeit that trip.

Can I transfer my travel pass to someone else?

No. Each pass is unique to the person it was originally issued to. If you no longer need your pass, please call 1300 473 946 for assistance.

Can I choose the number of days on my travel pass?

Yes! You can create your own Whimit pass and choose between 7-60 travel days on our National or East Coast network.

Can I add more time to my travel pass?

Yep, sure can! You can grab a top-up of 1, 3, 5 or 10 extra Whimit Days (depending on the pass you originally bought) in Manage Booking or by calling us on 1300 473 946.

Our Commuter Travel Passes can’t be upgraded. If you need more trips, simply purchase a new Commuter Pass.

What’s the difference between a ‘Ticket’ and a ‘Pass’?

A ticket allows you to travel between an origin and a destination at a specific time chosen at the time of booking. A pass, on the other hand, allows you to make multiple journeys on the one booking, with the freedom to choose your origin, destination and time at a later date!

What are the different types of Passes?

The National Whimit Travel Pass offers travel without limit, and is determined by days, not distance or destination. Travel in any direction to absolutely any of our 180+ stops around Australia, for as many consecutive days as you have purchased.

The East Coast Whimit Travel Pass allows unlimited travel along the East Coast on any of our services between Melbourne and Cairns, back and forth in any direction, for as many consecutive days as purchased.

Finally, Commuter Passes are for passengers who regularly travel between the same two destinations, allowing them to purchase their trips in bulk for a discounted price.

EAST COAST STOPS

Download East Coast Stop Map

effective June 2024


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