Note: Due to COVID-19 safe travel precautions, all passengers are required to load and unload their own luggage.
With Greyhound Australia’s generous baggage allowance, you can bring more with you and leave less behind!
How much luggage can I bring with me?
You can bring two pieces of checked baggage weighing a maximum of 20kg each (44lb). You’re also entitled to bring one additional piece of carry-on luggage on the bus, at a maximum of 8kg (17.6lb).
BAGGAGE ALLOWANCE AT A GLANCE
✓ Bring onto the bus
✓ Stored under the bus
✓ One bag up to 8kg (17.6lb)
✓ Two bags up to 20kg each (44lb)
Can I bring more than two pieces of checked baggage?
Yes, but a charge will apply – you can bring three additional items of checked baggage weighing a maximum of 20kg (44lb) each at a cost of $10 per item. After those additional three items, extra baggage will be charged at our standard freight rates.
Can I bring my bike / surfboard?
Yes! You can bring your bike or surfboard, subject to room. A charge of $15 per surfboard, surf-ski or sailboard and $49 per pushbike will apply. Surfboards, surf-skis and sailboards need to be packed well in damage-absorbent material, and can’t be any longer than 2m (6.6ft).
Can I bring a pram or a wheelchair?
Definitely! Prams and wheelchairs can be brought on board the bus free of charge, regardless of how much baggage you have.
Can I bring whatever I want?
No – some items are prohibited in your luggage when you travel with Greyhound. Prohibited items include:
✘ Flammable Goods
✘ Dry Ice
✘ Any Dangerous or Illegal Goods
Transporting fruit and vegetables between some states is also prohibited under state quarantine laws; it’s your responsibility to make sure you comply with these laws.
What should I do if I lose my luggage?
Any baggage that is left aboard a bus or in our terminal will be carried to a central point, where it will be stored for no more than three months. To reclaim your lost luggage, contact our friendly call centre on 1300 473 946.
For more information about baggage restrictions and allowances, please consult our Terms and Conditions.