Types of Fares

Types of Fares

Types of Fares


When booking your ticket make sure you choose the fare that best suits your needs! Compare the difference of our Early Bird, Advantage and Premium fares below.

Each of our fare types offers a different degree of flexibility, from Early Bird (for travellers who know exactly when and where they’re going) to Premium (for travellers who want the freedom to change plans).

Prices vary based on the length of your trip and how far in advance you are making a booking. You can find the most up-to-date price for your trip by searching available trips online or by calling our customer service team on 1300 473 946.

For the ultimate flexibility, consider purchasing a Premium Upgrade!


Know exactly where you're going and what time you want to be there, with no plans to change? If all you're after is a great deal, Early Bird is for you.

Great value, non-changeable, no cancellations or refunds, no Premium Upgrade. But hurry, these seats are in limited numbers.

After a great deal but also want a little more flexibility for changes? Get Advantage – it’s the best of both worlds. Changeable up to 24 hours prior to departure, no cancellations, no refunds, no Premium Upgrade. But get in quick, limited seats available.

Premium fares offer maximum flexibility – after all, travel plans can change at the drop of a hat. Full availability to the capacity of the coach, with the ability to change up to 15 mins prior.

If you purchase a Premium Upgrade with this fare you can also cancel, get a refund or change to an open-dated ticket for 12 months. Once your travel plans can be confirmed you can then book a seat.


Not permitted

Not permitted

Not permitted


Not permitted

Up to 24 hours prior

Up to 15 minutes prior


Not permitted, loss of total fare

Not permitted, loss of total fare

Yes, open-dated ticket for 12 months


Not permitted, loss of total fare

Not permitted, loss of total fare

Yes, if Premium Upgrade is purchased at the time of booking


Our Premium Upgrade gives you total peace of mind when you make your booking.

Available from as little as $6 with every Premium Fare Ticket, this optional extra entitles you to a full fare ticket refund or transfer if an unexpected event occurs that impacts your travel plans – no questions asked.

The Premium Upgrade enables you to refund your ticket in case of:

  • Unexpected illnesses
  • Accidents
  • Adverse weather (eg. floods, storms etc)
  • Personal reasons

Premium Upgrade Terms and Conditions

  • Available on Premium Fare tickets only. Premium Upgrade is not available on Early Bird Advantage Fares. Tickets that may have multiple travel sectors that include a Premium Fare with an Early Bird Advantage Fare, the Premium Upgrade will only apply to the Premium Fare travel sector.
  • Only redeemable before the commencement of travel.
  • Covers face value of ticket minus cost of upgrade, any fees and other booking surcharges.


Looking for a way to see more of Australia? Our Travel Passes give you the freedom and flexibility to explore Australia’s diverse landscapes at your own pace.

All you need to do is decide which one suits you best!

With a Whimit Pass, you can choose to travel anywhere you want on the Greyhound network without restriction. With an East Coast Whimit Travel Pass, you still have the freedom to hop off the bus and explore, but only on our East Coast services.

So if you know you’re travelling anywhere between Melbourne to Cairns and your plans won’t change, then an East Coast pass will do the trick. But if you want to keep your options completely open or maybe head inland, just Whimit!

All Whimit passes are available for a variety of lengths. So, for example, if you know you only have a week to complete the trip from Sydney to Brisbane, consider grabbing yourself a 7-day East Coast Whimit – you’ll get all the extra flexibility of the Whimit Pass, and you won’t be paying for days you don’t need.

If you’re a frequent commuter looking to buy your travel in bulk, Greyhound Australia has got you covered, too. Whether you’re travelling for business or pleasure, our Commuter Passes offer comfortable and convenient travel and great value for money!

Click here for more information on the different Pass types and their inclusions!


We want everyone to be able to enjoy our services. That’s why we offer a 10% discount on all fares for Seniors, Students and Concession Card holders, and a 17.5% discount for Children aged 3 to 14 years inclusive!

We also offer discounts for returning travellers. When you purchase your return ticket at the same as the ticket to your destination, you’ll receive a 5% discount on your return fare!*

As well as our everyday discounts, we regularly offer new and exciting specials – check out our deals & discounts page to see our latest specials!

*Available only for Premium adult fares.